faqs

How can I be sure about the quality of your work before I pay?
There are a lot of stories about rogue trades people cheating customers out of their money. To help put your mind at ease, we have a policy of not taking deposits or money up front on any work we undertake. We will buy the required materials to complete the job and work for several days before we ask for any money from you. This way you get to see the quality of our work and make sure you are happy before you need to outlay any money.

What if you should damage my property while you are working?
Even with the best intentions accidents may still happen occasionally. To make sure our customers’ homes are protected we provide full insurance cover on all jobs and we would be happy to provide you with a copy of our policy if you so wish.

Are you a member of any trade organisations?
Yes, we are a qualified member of the Painting and Decorating Association (PDA). They are an independent organisation who monitor our work and ensure we meet their high standards. If you would like to check our qualification with the PDA, visit their web site at www.paintingdecoratingassociation.co.uk or telephone 024 7635 3776.

The Painting & Decorating Association seeks to uphold, promote and enhance the status and professional standards of its members and the Painting and Decorating Industry by requiring members’ compliance with its Code of Practice and a high level of craft competence and business integrity.

We are also members of London Association of Master Decorators. See www.lamd.co.uk or telephone 024 7635 3776.


How do I know you won’t drag the job out and cost me more money?
It is true that some trades people will prolong a job longer than necessary to get more money. We, however, do not work on hourly or day rates. When you hire us we will give you a fixed price for the work you require. This means that irrespective of how long the job takes, you still pay the same fixed cost